Our excellent standing with the Better Business Bureau speaks for our commitment to outstanding products and service, but we take great joy in hearing from our satisfied clients. Here are a few letters we’ve received recently about work we have done.
I want you to know what a great job your guys did! The windows look fantastic! The guys explained every little detail and answered all my questions. They gave me a very comfortable feeling they knew what they were doing and that I had picked the right company to do this work! Arranging all this with you via phone and email also made the process a smooth one.
We are already talking about doing the screens on the rest of the windows later this spring, and you guys will be our ONLY call!
– Jeff Locke
Remember me – you recently installed solar screens on the windows at our condo in Plano and we love them. Yesterday your guys installed new windows at the home of our daughter and son-in-law, Jessica and Austin Jones, in Carrollton and they look fabulous! Our children bought that house about two years ago. It was built in 1989, and very little has been updated since then. Little by little, the kids added new paint and granite countertops which made the house look much better. I had no idea what a change new windows would make – inside and out. Now the house looks brand new – 21st century – absolutely amazing!!! Your guys did a careful job.
John, the replacement of all our windows and front door is complete! Jeanne (wife) and I wanted you to know something. We can’t speak highly enough about the professionalism, courtesy, cleanliness, meticulous attention to detail, respect, and friendliness shown by Zach and the entire installation crew! And my wife’s hard to please when it comes to cleanliness. You make sure to tell all the guys how much we truly appreciate them and the fantastic work they did to make our final home in our lifetime a beautiful and more energy efficient place to spend out our days. They treated this home like it was theirs. And treated us with the utmost of respect. And we truly, truly appreciate it. And if we have any problems, Zach has said not to hesitate to call. And we appreciate that, too. So never give up on your high standards. Somehow we think you won’t.
Prices were well below competitors, and quality well above. Open communication, with reliable and efficient on-site interactions. Installers were professional and courteous, and follow-up by ownership with very minor remaining issue handled immediately and to complete satisfaction. Love doing business with “local” company, and John Chenault is doing everything right.
Working with you and Doug has been a pleasure, Doug is clearly a tremendous asset and his easy going personality and quality/attention to detail in his work made all the difference for me and Lydia. If you ever need a reference for future work with new customers, feel free to use our name.
“If you have an employee of the month, I nominate our crew. Your installers are top notch!”
– William Seideman
“Your installers were so nice and courteous. You are lucky to have them represent you.”
” Dear John, thank you and your team for the great job installing our windows. They are beautiful and we’ve received many compliments from neighbors. The installers were really nice, polite, and neat.”
– Bill and Phyllis Carroll
“Dear John, thanks for the good service. It was a pleasure working with your company”
– Jack & Ruth Occhigrosso
“I just wanted to thank you for your speed and courtesy in replacing the glass in our french door. And I must say your workmen were the most prompt, polite and even cleaned up the mess and the windows! We have used a lot of contractors over the last few years and I’ve never seen anything like it. I will recommend your company to others and wish you all the best in the new year.”
– Cindy K. Boss
“Our home looks terrific!…The work is great and I can’t believe how cool and tranquil it is inside our home.”
– Karleen James
“Thank you very much for the professional repair of our family room window. We appreciated your quick response and the quality of your work. Dealing with you and your staff was a pleasure. We will certainly use Chenault’s Window Services again if we need to.”
– John and Karen Ahlquist
“The windows look good and we are proud of them. It is good to find a company this day and time who provides good services and good work. You and your men did both.”
– Bob Ratcliff
“I would like to thank you for the service and product you provided. The tabletop glass was beautiful and fit perfectly. The person you sent to install everything was super. He was neat, helpful, and went way beyond the norm to provide customer service. I will recommend your company to all my friends and you have my future business.”
-Ronda Smith, EDS
“Your crew did an outstanding job and did not even damage any of the window frames when they removed the old windows and installed the new ones. What a delight to know that I did not have to clean up after them. When they left the job site, my windows were shining clean and all debris had been removed to my satisfaction. They even replaced and repainted some rotted wood frames on a couple of my windows. I would highly recommend your firm to all our clients based on the quality of the work performed on my house.”
-Betty L. Misko, Sales Manager, Coldwell Banker